This Refund Policy describes how refunds are handled for services arranged through Prism Cloud Travel, operated by Prism Cloud, Corp.
No payments through this website
This website does not currently process payments. Submitting an inquiry is free and creates no charge, so no refund is applicable to inquiries.
Confirmed travel arrangements
If you later enter into a written travel agreement with us, the specific cancellation and refund terms will be set out in that agreement before any payment is made. Those terms will reflect the conditions of the relevant hotels, airlines and other suppliers.
Supplier conditions
Many travel suppliers apply non-refundable fares or cancellation fees. Where this applies, it will be disclosed to you before you confirm.
Requesting a refund
For any refund question relating to a confirmed arrangement, contact us using the details below and include your agreement reference.
Contact
Prism Cloud, Corp., 155-36 Lahn Street, Jamaica, NY 11414, USA. Phone: +1 (305) 518-3822 or +1 (917) 318-1305. Email: contact@prismcloudtravel.com.